Privacy Policy

Effective date:

Who we are

Sproutype is a small studio run by Dwi Asharialdy that sells website themes, templates, and components. This policy explains what personal information we handle when you visit sproutype.com, chat with us, or buy a product, and the choices you have. Questions are welcome at [email protected].

What we collect

We keep this to what we need to sell and support our products:

  • Purchase details: when you buy directly on Sproutype, Polar runs the checkout and shares your name, email address, country, and order details with us. We never see or store your full card details.
  • Messages: anything you send by email or through the chat on our site, such as your name, email address, and the content of your message.
  • Technical data: like every website, our hosting provider processes your IP address, browser type, and the pages you request so the site can load securely.

We do not use advertising trackers or analytics on sproutype.com, and we do not sell or rent your personal information.

How we use it

  • To deliver your purchase and send order-related messages
  • To answer support requests and questions
  • To keep the site secure and working
  • To meet tax, accounting, and other legal obligations

Services we rely on

A few trusted services process information on our behalf or when you use their features:

  • Polar: checkout, payments, and invoices for direct purchases. Polar handles your payment under its own privacy policy.
  • Chatwoot: the chat on our site. It stores a small identifier in your browser so your conversation continues across pages, and it keeps the messages you send.
  • Cloudflare: hosting and security for our website and content tools.
  • Framer: the live product previews are hosted on Framer and only load when you open them.
  • Framer Marketplace: purchases made there follow Framer's checkout and privacy policy.

Links to other sites, such as Dribbble or Instagram, are covered by those sites' own policies.

Cookies and local storage

Sproutype itself does not set advertising or analytics cookies. The chat widget and the Polar checkout may store small pieces of data in your browser to work properly, for example to keep a chat conversation or a checkout session open.

How long we keep it

We keep purchase records for as long as tax and accounting rules require. Support emails and chat messages are kept while they are useful for helping you, and are deleted when they no longer are. Hosting logs are kept only briefly by our providers.

Your choices and rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, and to object to or restrict how we use it. To make a request, email us and we will reply within 30 days. You can also contact your local data protection authority.

International transfers

Our service providers may process information outside your country. We choose providers that protect personal information with appropriate safeguards.

Children

Sproutype is not directed to children under 16, and we do not knowingly collect their personal information.

Changes to this policy

We may update this policy as our products or services change. We will post the new version on this page and update the effective date above.

Contact

For privacy questions or requests, email [email protected].